Featured Career Opportunities
If you’ve got a passion for applying your ServiceNow technical skills, love implementation cakes and are ready to take your career to the next level, let’s talk.
You’ll have an opportunity to shine and work collaboratively with a very strong ServiceNow team across western Canada, helping our clients leverage the power of technology to address their pressing business challenges.
About NimbleIT:
We are a trusted service provider in IT-enabled business solutions, delivering innovation and value to every client. Our client, employees and communities recognize that we are committed to their success.
We deliver a broad range of business and IT consulting services in Canadian and United States locations. Service offerings include a combination of consulting services and solution services, including ServiceNow.
We have a bold, innovative, and fun environment and we love our work. Our small company values have remained steadfast, and we are a catalyst for social good.
We pride ourselves on our client relationships and people practices and enjoy a very positive reputation as one of Canada’s/US Best Small and Medium Employers and a Best Managed Company.
Responsibilities:
NimbleIT is growing its team of ServiceNow Developers working from NimbleIT office BC location to provide expertise to our growing number of ServiceNow projects. Specific duties include:
• Working with clients and providing leadership on best practices in areas such as ITSM (Incident, Problem, Change, Service Catalogue/ Request Fulfilment, CMDB & Asset/Procurement), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM),IRM (Integrated Risk Management) Human Resource and Project Portfolio Management.
• Understanding and utilizing NimbleIT’s ServiceNow methodologies, collateral, and accelerators
• Conducting gap analysis and making assessments to identify the delta between current and ServiceNow processes.
• Customer oriented, with a passion for delivering excellent service and for continuous
improvement of services.
• Demonstrable expert knowledge and skills to create capabilities to drive Self-service and
automation. (Service Portal, Orchestration, Integration Hub).
• Designing, developing, testing and implementing ServiceNow solutions.
• Installing and configuring ServiceNow infrastructure environment
• Assisting with demonstrations of ServiceNow platform capabilities
• Participating in Project team collaboration sessions with PM, Solution Architects and Process Consultants
• Providing support for existing ServiceNow solutions and recommending opportunities for enhancements
• Growing ServiceNow skills and knowledge through formal training, mentorship and hands-on experience
• Committing to staying current with major platform releases by ensuring all delta certifications are completed in a timely manner
Desired Qualifications:
• Degree/diploma in Computer Programming or directly related field.
• Four or more years of hands-on implementation experience with ServiceNow products
• Two or more years of experience with custom application development with ServiceNow software suite
• Experience with more than one of the following modules: Incident Management, Problem Management, Change Management, Asset Management, Discover,
• Advanced experience with scripting languages such as JavaScript, Python, PERL, PHP, etc. Knowledge and experience with web development (HTML, JavaScript, C++, HTTTP)
• ServiceNow System Administrator Advanced Certification is an asset.
• Current status to work legally in Canada.
• Excellent written and verbal communication skills.
• Delivered 10+ Projects on the ServiceNow platform.
• Experience as a technical resource working on the development of ServiceNow solutions
(essential).
• ITSM, CSM, ITOM and Integration Hub Experience.
• Strong ServiceNow experience in administrating, designing, developing, and delivering
ITSM.
• Experience with REST API, SOAP & JSON.
• Integrations with third parties desirable (AzureDevOps, Intercom, AlertMedia, MS
Teams).
Total Rewards
NimbleIT offers competitive base and variable pay, a highly rated comprehensive benefits program, and an outstanding organizational culture.
If you’ve got a passion for applying your ServiceNow technical skills, love implementation cakes and are ready to take your career to the next level, let’s talk.
You’ll have an opportunity to shine and work collaboratively with a very strong ServiceNow team across western Canada, helping our clients leverage the power of technology to address their pressing business challenges.
About NimbleIT:
We are a trusted service provider in IT-enabled business solutions, delivering innovation and value to every client. Our client, employees and communities recognize that we are committed to their success.
We deliver a broad range of business and IT consulting services in Canadian and United States locations. Service offerings include a combination of consulting services and solution services, including ServiceNow.
We have a bold, innovative, and fun environment and we love our work. Our small company values have remained steadfast, and we are a catalyst for social good.
We pride ourselves on our client relationships and people practices and enjoy a very positive reputation as one of Canada’s/US Best Small and Medium Employers and a Best Managed Company.
Responsibilities:
NimbleIT is growing its team of ServiceNow Developers working from NimbleIT office BC location to provide expertise to our growing number of ServiceNow projects. Specific duties include:
Specific duties include:
• Leading the design, development, testing, roll out and support of innovative software solutions, including mentoring ServiceNow Developers.
• Creating, maintaining, and troubleshooting complex workflows.
• Communicating with the customer in technical/non-technical terms, understanding their business requirements, and providing suitable solutions.
• Establishing complex internal and external/third-party integrations
• Working with key stakeholders to ensure a flowing integration and leading meetings of cross-functional IT and business teams
• Understanding and utilizing NimbleIT’s ServiceNow methodologies, collateral, and accelerators
• Conducting gap analysis and making assessments to identify the delta between current and ServiceNow processes.
• Customer oriented, with a passion for delivering excellent service and for continuous
improvement of services.
• Demonstrable expert knowledge and skills to create capabilities to drive Self-service and
automation. (Service Portal, Orchestration, Integration Hub).
• Participating in Project team collaboration sessions with PM, Solution Architects and Process Consultants
Desired Qualifications:
• Degree/diploma in Computer Programming or directly related field.
• At least four years of experience in implementing ServiceNow ITSM modules such as Change Management, Service Catalog, Incident Management, Problem Management, Asset Management, Release Management, CMDB, Knowledge, Self- Service Portal, etc.
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
• Technical writing for requirements, design, testing, training and project management documents
• Full understanding of the Agile approach
• ITIL v3 Foundation and ServiceNow Certifications
• Legal ability to work in Canada
• Excellent interpersonal skills, including the ability to relate and communicate effectively with clients
Total Rewards
NimbleIT offers competitive base and variable pay, a highly rated comprehensive benefits program, and an outstanding organizational culture.